SHIPPING POLICY

UPDATED 30 October 2026

Last updated: 29 October 2026.

MADE FOR YOUR ORDER We sell framed prints, made to order. We do not currently offer unframed prints or personalised/custom artwork. Preparation normally takes 24 hours after payment is confirmed. The delivery estimates below already include preparation; do not add another preparation day to them.

DELIVERY COVERAGE AND ESTIMATES We deliver throughout Sri Lanka.

  • Western Province — Colombo, Gampaha and Kalutara: estimated 2–3 working days after payment confirmation.
  • Rest of Sri Lanka: estimated 3–5 working days after payment confirmation.
  • Working days for these estimates are Monday to Saturday. Sundays are excluded.

These are estimates rather than guaranteed arrival dates. Access restrictions, courier disruption or other unexpected circumstances can cause delays. We will contact you about significant delays affecting your order.

STANDARD DOORSTEP DELIVERY Standard delivery has one flat fee per order, regardless of district or the number of items. The applicable fee is shown before you place your order and in your order total. An eligible delivery discount, if any, is shown separately. There are no separate standard delivery charges per print.

PICKME FLASH We arrange your pickup with PickMe Flash at your convenience. PickMe fare is separate and handled by you. The store does not charge its standard doorstep delivery fee for this option; this does not mean the PickMe journey is free.

Same-day delivery refers to the available delivery journey once your framed print is ready and a driver is available. It does not promise that a newly placed, made-to-order purchase will be produced and delivered on the same day. We coordinate readiness, collection time, coverage and fare with you.

DELIVERY DETAILS AND PROBLEMS Please enter an accurate address and a mobile number where you can be reached. Contact contact@kultjur.lk promptly if details need correcting. We will explain and agree any additional redelivery arrangements or charges before arranging them.

If an item arrives damaged or is incorrect, please contact us within 24 hours where possible and keep the packaging. Our refund policy explains replacement arrangements and your rights.